Service call is $75.00 We work Mondays through Fridays 8:00-5:00. Gone during lunch (the office). Be sure to leave a message on our answering machine if you don't get an answer, and we will promptly return your call. Techs work select Saturdays. (Office is closed)
I want to schedule an appointment. How does the scheduling work?
Call us and we will tell you what days we have available. We are typically booked up 1-3 days in advance. Then we will call you the afternoon before your scheduled appointment to touch base with you and give you a 2 hour window of time once we know what the route is for your tech. If you have special requests, just talk to us about it when you call. We can’t always accommodate special time requests, but we will try. If you need the tech to call you on his way over, just tell us you want a “call to meet”.
My dryer takes a long time to dry, like 2-3 hours! What’s wrong?
When we hear this complaint, the cause is usually a restricted vent, not a dryer problem. If your vent is really short, we might be able to do something. If you have a long vent, you will need a vent cleaner. Call us here at the office for a recommendation for a vent cleaner.
My dryer is not heating:
First try to determine if it is a gas or electric dryer. If it’s electric, check your (double) breaker switch, it may have tripped. Otherwise you will need service.
My refrigerator is not cooling, help!
Aside from a compressor problem, common repairs would be a fan motor, defrost control kits, relays on compressors, computer boards, etc. All are very common repairs that we do, and usually costing between $150-300+.
IF we can’t get out to you quickly, don’t panic! Some of the local grocery stores now sell dry ice. Dry ice will keep your food cold for a couple of days until we can get out to you.
I am a landlord, how do I get service for my tenants?
Just call us and give us the your and the tenants information, (we will require a credit card by the way), and we will call your tenants to schedule an appointment. And of course, we can repair your washer or dryer located in a laundry room. We do this all the time!
Call us to schedule an appointment at: 408-227-2600 or 408-737-0100
Our coverage area is most of Santa Clara County*, from San Jose, Los Gatos** and Cupertino to Los Altos, Mountain View and Palo Alto and Milpitas.
* We're sorry, but we don't service Morgan Hill at this time. **Not 95033